Understand the implications and potential impact of AI for your business through our structured assessment, education and action plan service.
AI has reached a key milestone in its evolution – experts warn that AI could “represent a profound change in the history of life on earth and should be planned for and managed with commensurate care and resources.” But what is the truth? What are the facts behind the headlines and what do they mean for your organisation? What does it mean for the wellbeing and productivity of your employees and what can you do to prepare for the invasion?
At YOHO our background is rooted in technology and every day we review the latest evolutions, the impact it is having, the opportunities and benefits it is delivering and the risks it represents for businesses, workers and consumers.
Our AI Assessment, Education & Planning Service will update you on where AI is changing the way businesses operate, help your employees spot AI fraud and identify where it can deliver business benefit and help you develop your AI Strategy, Policy and Action Plan specific to the nature and needs of your business.
- Initial meeting to understand the nature and fundamentals of the business
- Structured Assessment Survey
- Research & Analysis (Evaluation of Opportunities & Risks)
- Key Findings Report / Presentation
- Employee Education Campaign
- AI Policy Development
- Headline AI Strategy document
- AI Impact Action Plan
Assessment & Education Guideline Principles
Explore the tools currently available and where they can add value to key functions in your business such as customer services, finance, operations, sales and marketing, to improve productivity.
Select one or two to trial and learn from each evaluation.
Develop a high-level AI Strategy covering the business’ approach to AI; Who will own your AI strategy? Is a full time or part-time team which own the AI agenda and periodically report back to the board? Who should be on the AI team? Where can AI be used to improve productivity? Can it be used to improve your product or service offerings? Where could it increase risk to the organisation?
Introduce the person / team that owns the AI agenda to your employees.
What is the role of AI in the organisation in each of your key functions? What are your policies regarding internal use of AI? How will AI use be governed? How should staff report possible AI cyber-attacks?
AI is open to bias and error – as both GAs will tell you if you ask them, ChatGPT and Bard are still learning. Their reference points are growing but still limited.
When using AI for research always verify the source of the insights provided and if the information is the latest available. AI tools are only as good as the code used to instruct them – like all technology they have faults and are prone to error.
Start by automating simple activities and gradually introduce more complex tasks as the organisation becomes more comfortable with AI.
Train staff on how to use AI-powered systems and how to manage the associated risks.
Create a regular forum to proactively share learnings from the use of, and research into, AI.
Make sure all employees know about the latest cyber threats and how to recognise and report them. And publish AI successes – reduce any fears regarding AI’s impact and encourage better understanding and recognition of the potential rewards.
Foster a culture of reward for suggestions on how AI could be used to improve company performance.
Keep a close eye on how competitors use AI and consider joining any sector specific AI Forums where AI experiences are shared for common gain.
Businesses already research the product, service and pricing strategies of competitors – add AI onto your research list.
AI offers huge potential but it is far from perfect – and it may well never be.
AI is getting smarter but that doesn’t necessarily mean it can be trusted to ‘take control’ – particularly over functions or systems which are mission critical to the operation of your organisation.
Test and retest and where possible, simulate, before granting it more access to key systems.
Even the tech experts are nervous about the potential impact of AI – employees will be listening to the news, the warnings and the horror stories.
Adapt employee surveys to capture their experiences and feelings towards AI and run your surveys a little more frequently – as we know, AI is evolving fast.
We are deeply passionate about partnering with companies that recognize the immense value of their people. By prioritizing their well-being, businesses can truly deliver outstanding value to customers and stakeholders.
Recent global events have reshaped the way we work and collaborate. From Covid to geopolitical shifts, we have witnessed lasting transformations. It became clear that adapting to these changes is essential for sustainable growth in uncertain times.
By protecting people, equipping them with tools and skills, and optimising work environments, we empower businesses to thrive. Our focus on productivity, efficiency, and safety ensures consistent, remarkable outcomes.