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AI assessment service

YOHO aids companies in revamping and enhancing operational processes to boost efficiency. With the recent advancements in AI capabilities, the potential for efficiency gains through AI-driven tools and technology has expanded dramatically.

Our approach

A YOHO AI assessment service involves evaluating various aspects of your current AI capabilities, strategies and readiness.

Based on our findings, we provide recommendations for AI enhancements that will accelerate business growth.

Welcome to our AI assessment service

YOHO aids companies in revamping and enhancing operational processes to boost efficiency. With the recent advancements in AI capabilities, the potential for efficiency gains through AI-driven tools and technology has expanded dramatically.

A YOHO AI assessment service involves evaluating various aspects of your current AI capabilities, strategies and readiness.

Based on our findings, we provide recommendations for AI enhancements that will accelerate business growth.

Why readiness matters

The AI landscape offers numerous possibilities for businesses to enhance efficiency, improve decision-making and innovate products and services. However, to capitalise on these opportunities, organisations must be ready to navigate the complexities of AI.

While AI offers numerous benefits, it also comes with risks and challenges such as ethical concerns, regulatory compliance issues, technical complexities and potential biases. This is where YOHO can step in to ensure smooth integration and minimise risk.

Section 1: Understanding AI Readiness

What Does AI Readiness Mean?

Being AI ready means being prepared to leverage AI technology to enhance various aspects of your business operations and stay competitive.

YOHO will:

  • Evaluate your business’s data infrastructure and quality to ensure it can support AI initiatives.
  • Make sure your business has the right expertise in AI and data science.
  • Check if your business has the required hardware and software to support AI.
  • Evaluate how well AI solutions can integrate with your organisation’s current systems and processes.
  • Assess the leadership commitment to AI adoption and the presence of a clear AI strategy aligned with business goals.
  • Manage cultural shifts within your organisation.
  • Identify potential risks, such as data privacy concerns, algorithmic bias and security vulnerabilities.
  • Ensure personnel are aware of and compliant with relevant regulations.

Section 2: Comprehensive AI Impact Assessment

The Importance of AI Impact Assessment in Business Decisions

On a client journey with YOHO, the AI Impact Assessment serves as the initial step. Insights gathered from this assessment guide us in providing the following services:

  • Assisting in the creation of an AI Strategy and an AI Safe & Ethical Use Policy.
  • Ensuring employees are AI-aware and capable of identifying business opportunities and risks.
  • Aiding in the identification and resolution of operational efficiencies using our services and AI tools.
  • Helping to reduce operational overheads.

How We Measure AI’s Potential Impact

Recognising the significance of AI’s role in facilitating a shift towards a process-focused approach is crucial. As AI capabilities enable a detailed examination of business operations and facilitate adjustments to enhance efficiency, ‘Process Mining’ is beginning to emerge as a more appropriate methodology. This approach empowers organisations to veer away from radical and potentially harmful measures, such as workforce downsizing to achieve financial balance, which could result in costly recruitment efforts later on.

Measuring AI’s impact on business operations involves:

  • Testing small-scale AI projects to assess their impact before full deployment.
  • Tracking metrics to gauge AI’s effect.
  • Comparing AI performance with industry standards to understand its relative impact.
  • Monitoring feedback.
  • Assessing changes in productivity and job satisfaction.
  • Evaluating the financial impact of AI through ROI calculations.
  • Using analytics and predictive modelling to forecast AI’s potential outcomes.
  • Gathering stakeholder perceptions.

Section 3: Security and Risk Evaluation

Identifying and Mitigating AI Risks

Advisers to the Government have raised concerns about the capabilities of AI surpassing public understanding, highlighting the potential for misuse by bad actors. So, while there’s wide acknowledgment of the technology’s potential for good, there are also concerns about its ethical usage and potential consequences.

Businesses need to ask critical questions before developing an AI strategy. With AI’s rapid evolution, we’re seeing a constantly changing nature, so there’s a need for agile, adaptive strategies.

YOHO can help protect your business by providing:

  • AI impact and implications assessments
  • AI awareness education
  • AI strategy and use policy development
  • eCommerce process mining, review and optimisation / automation

AI Security: Best Practices and Protocols

Frequent security audits and risk assessments help identify and address potential threats proactively. Educating employees about cybersecurity risks and best practices is also critical in maintaining a secure AI environment.

Collaborating with workplace AI experts like YOHO, and staying informed about emerging threats and security trends, ensures businesses can adapt and strengthen their AI remit.

Preparing for a Secure AI Integration

We’ll conduct a thorough risk assessment to identify potential vulnerabilities and threats. We’ll advise on clear security policies and procedures, including access controls, encryption standards and authentication mechanisms.

Education about the risks associated with AI integration and how to recognise and respond to potential security incidents is a key part of our strategy, too, and we encourage a culture of vigilance and accountability.

Section 4: Enhancing Your AI Journey

Augmenting Your Existing Services with AI

We start by pinpointing areas where AI could make the most impact to your business. Once identified, we can tailor AI solutions accordingly.

Whether through existing AI tools or custom-developed applications, YOHO will work with you to ensure seamless integration with your current systems and workflows.

From Assessment to Action: How We Support Your AI Initiatives

YOHO provides a comprehensive suite of tools to support every aspect of AI business initiatives, from initial assessment to actionable insights. By leveraging YOHO, businesses can accelerate their AI adoption journey, drive innovation and unlock new opportunities.

Bridging the Gap: Enhancing AI Awareness Within Your Company

YOHO will work with you to help all stakeholders:

  • Develop an understanding of how eCommerce operations work and the commercial objectives behind changing processes and tech platforms.
  • Create clarity of vision for the role of AI.
  • Define a safe and ethical AI Use Policy.
  • Identify, evaluate and implement AI tools to drive operational efficiencies.
  • Instil trust that AI will help accelerate growth and that AI risks will be mitigated.
  • Apply BPM Change Management principles honed through extensive experience in delivering positive technology change initiatives for major brand organisations, leveraging YOHO’s expertise in Technology Change Management.

Section 5: The AI Assessment Process

Our Step-by-Step Approach to AI Assessment

While we may not have full control over AI, it’s a powerful tool for transforming business. To develop an effective AI strategy, C-Suite executives should consider the following questions:

  • Do we understand AI’s capabilities and limitations?
  • What problems do we aim to solve or what benefits do we want to explore with AI?
  • What risks and rewards come with using AI tools and systems?
  • Who will lead our AI agenda, and who should be on our AI Committee?
  • How do employees feel about using AI for their work, and how do we address their concerns about job security and privacy?
  • How can we ensure the quality, security, and modernity of our AI-powered systems and data?
  • Have we discussed AI plans with partners and clients?
  • What ethical guidelines should we establish for AI use?
  • What processes and systems are needed to oversee AI use across the business?
  • How do we and our employees stay updated on AI developments?
  • What funding is required to implement our AI strategy effectively?

Tailoring the Assessment to Your Business Needs

We understand the need for companies to establish policies and procedures to address AI-related risks and opportunities effectively. With comprehensive training and education for employees and stakeholders, and an understanding of the most effective ways in which generative AI can accelerate your business’s growth, we will issue an AI Assessment Report outlining best practise in the upcoming months and years.

Section 6: Beyond the Assessment

Leveraging AI for Business Opportunities and Growth

AI is changing the game for businesses worldwide. Whether it’s making tailored experiences for customers or streamlining internal processes, AI has a big impact.

When companies embrace AI, they have an opportunity stay ahead of the curve. But those who use AI now need to be ready for whatever comes next.

Developing a Strategic Plan for AI Integration and Innovation

Once a strategy for improving the company’s operational efficiency been agreed, YOHO works with the client’s team to create a pragmatic plan for change. All changes are geared to maximise positive impact, with minimal disruption to the business. This includes identification of initial ‘quick wins’ designed to deliver tangible value from minor changes which can be applied quickly with minimum effort and expense.

Follow-up Services: Ensuring Long-term Success and Adaptation

As generative AI rapidly advances and becomes increasingly integrated into business operations, it’s crucial to maintain vigilance over systems and procedures. This ensures they remain aligned with security policies and protocols.

YOHO serves as a trusted partner to businesses, allowing them to focus on day-to-day operations while we keep pace with the evolving applications of AI.

Section 7: Your Path Forward with AI

Realising the Full Potential of AI in Your Business

Introducing AI to your business offers numerous benefits – but it is not without its challenges. It can significantly enhance operational efficiency; AI-driven insights derived from data analysis enable better decision-making, leading to improved outcomes across various business functions, including marketing, sales and customer service.

However, education and protocol are of paramount importance to protect your business and ensure generative AI remains a positive influence.

Conclusion:

Summary and Call to Action

YOHO has substantial experience and expertise in assisting companies in re-engineering and enhancing their operational processes and procedures to boost efficiency. The potential for efficiency gains through AI-powered tools and technologies has expanded significantly in terms of scope and scale. We’re here to help your safe transition.

Contact Us to Schedule Your AI Assessment

YOHO helps clients to:

Understand AI risks and opportunities for the business

The risks and opportunities of AI for businesses are wide ranging, some are clear and obvious while others are complex and difficult to quantify.

YOHO helps companies understand AI in the specific context of their organisation – the most imminent risks and the most compelling opportunities.

Use AI technologies to reduce operational costs and increase profits

Business process analysis is typically labour intensive and time consuming – and the opportunities for financial gains through increases in operational efficiency, are illusive.

Process mining and task automation tools are being revolutionised by AI – YOHO will help you navigate the field, select the right tools, and deploy the best AI augmented technologies to reduce your operational overheads and increase margins.

Manage & mitigate AI related risks to the company

AI is not good or bad, it’s is just another technology – but like all technology, in the wrong hands it can be used to deceive, defraud and destabilise the financial fabric of an organisation.

YOHO continually researches, and then educates and prepares businesses to help them identify the most imminent threats, strengthen their defences, and reduce the likelihood of exposure.

Leverage AI tools to make better informed decisions

Recent global events have made so many of the past trends and learnings redundant as a way of forecasting the future. We are witnessing  and experiencing new economic, political and environmental factors we have never seen before. For business leaders, developing an effective strategy for sustained, profitable growth has never been so challenging.

YOHO will show you how to make use of AI to uncover new trends, and rapidly assess new opportunities, so you can make informed decisions, with confidence.

Select the right AI tools to achieve specific business goals

AI technologies are evolving rapidly. Like all technology, some tools work well and deliver tangible benefits while others are complex, difficult to master, can become a drain on financial and staff resources and never deliver a return.

We work with clients to identify where AI can be deployed to meet and accelerate specific business goals and then select the right tools to deliver a measurable ROI.

Ensure AI use is both safe and ethical

AI is like a child, its ability to be good and do good, is influenced by the guidance we provide, the example we set, the knowledge and experiences we share with it, and the instructions we give it on how to handle new situations.

Using AI safely and ethically will be critical to the AI enabled world we are now building. YOHO will help you create a robust and safe ethical framework for the AI tools you engage with, educate your employees to reduce the potential for bias and discrimination, and promote equity – and align their use with your company’s morals and values. 

Shared Passion

We are deeply passionate about partnering with companies that recognize the immense value of their people. By prioritizing their well-being, businesses can truly deliver outstanding value to customers and stakeholders.

Realisation

Recent global events have reshaped the way we work and collaborate. From Covid to geopolitical shifts, we have witnessed lasting transformations. It became clear that adapting to these changes is essential for sustainable growth in uncertain times.

Belief

By protecting people, equipping them with tools and skills, and optimising work environments, we empower businesses to thrive. Our focus on productivity, efficiency, and safety ensures consistent, remarkable outcomes.

Revolutionise your business in 3 Simple Steps:

Arrange a call

Start with a discussion with our experts. We’ll identify your operational efficiency roadblocks and tailor our solution.

Get a customised plan

Receive a bespoke AI Strategy, AI Use policy or Operational Efficiency plan. We’ll adapt our services to your specific needs.

Improve productivity

Implement the plan and see improvements. With help from YOHO, equip your company to maximise efficiency and productivity, reduce costs and accelerate profitable growth.

Step 1 - Arrange a call