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Unleash the Power of AI-Driven Process Optimization

AI-augmented process mining tools offer real-time insights, predictive capabilities, and automation, revolutionizing operational efficiency and compliance for businesses. YOHO provides expert guidance in the application and deployment of these innovative technologies.

Our approach

The Business Process Management Revolution

Historically business process analysis has been labour intensive and time consuming – and the opportunities for financial gain, through increased operational efficiency, have been elusive.

AI-augmented Process Mining

AI-augmented process mining tools have revolutionized the way companies visualize and understand their business operations. By leveraging new artificial intelligence techniques, task tagging and benchmarking, and advanced analytics, these new tools enable organizations to quickly identify operational inefficiencies and resolve them at a pace not previously possible.

For businesses this means:

  • Real-time insights: AI-powered process mining tools can analyse vast amounts of data in real-time, providing instant insights into process performance, bottlenecks, and deviations
  • Predicting events and issues: Today these tools can predict future events, such as potential delays or issues, allowing companies to proactively address them and improve process efficiency
  • Task automation: They also help uncover automation opportunities, enabling organizations to streamline processes and reduce manual effort and task duplication
  • Continuous improvement: Real-time AI automated analysis of every instance, of every operational process in your organisation, gives you the ability to continuously improve and optimize the way your business operates, every hour, of every day
  • Compliance and risk management: AI-augmented process mining can help ensure adherence to policies and regulations, reducing the risk of non-compliance, ensuring new levels of consistency in deliverables

AI-augmented process mining tools have become essential for organizations striving to attain operational excellence, drive continuous improvement, and to stay competitive in today’s fast-paced business environment.

Process Visibility Improves Operational Control

YOHO is a specialist in process mining, data analytics, operational efficiency and the latest AI process mining tools. With on-demand visualisation of each instance, of each process, running your organisation, you will spot trends, identify and resolve potential risks, and quickly take advantage of opportunities to improve efficiency, and your bottom line. Collectively our team has more than 30 years’ experience mapping, visualising and re-engineering the operational efficiency of businesses from medium sized companies to major international corporations.

Process mining and task automation tools are being revolutionised by AI. YOHO will help you navigate the field, select the right tools, and deploy the best AI augmented tech to reduce your operational overheads and increase margins.

Assessment & Education Guideline Principles

1. Evaluate available AI Tools

Explore the tools currently available and where they can add value to key functions in your business such as customer services, finance, operations, sales and marketing, to improve productivity.

Select one or two to trial and learn from each evaluation.

2. Formulate an AI Strategy

Develop a high-level AI Strategy covering the business’ approach to AI; Who will own your AI strategy? Is a full time or part-time team which own the AI agenda and periodically report back to the board? Who should be on the AI team? Where can AI be used to improve productivity? Can it be used to improve your product or service offerings? Where could it increase risk to the organisation?

3. Publish your AI guidelines and policy

Introduce the person / team that owns the AI agenda to your employees.

What is the role of AI in the organisation in each of your key functions? What are your policies regarding internal use of AI? How will AI use be governed? How should staff report possible AI cyber-attacks?

4. Recognise AI’s limitations

AI is open to bias and error – as both GAs will tell you if you ask them, ChatGPT and Bard are still learning. Their reference points are growing but still limited.

When using AI for research always verify the source of the insights provided and if the information is the latest available. AI tools are only as good as the code used to instruct them – like all technology they have faults and are prone to error.

5. Engage, educate & celebrate

Start by automating simple activities and gradually introduce more complex tasks as the organisation becomes more comfortable with AI.

Train staff on how to use AI-powered systems and how to manage the associated risks.

Create a regular forum to proactively share learnings from the use of, and research into, AI.

Make sure all employees know about the latest cyber threats and how to recognise and report them. And publish AI successes – reduce any fears regarding AI’s impact and encourage better understanding and recognition of the potential rewards.

Foster a culture of reward for suggestions on how AI could be used to improve company performance.

6. Learn from your peers and competitors

Keep a close eye on how competitors use AI and consider joining any sector specific AI Forums where AI experiences are shared for common gain.

Businesses already research the product, service and pricing strategies of competitors – add AI onto your research list.

7. Limit AI’s control

AI offers huge potential but it is far from perfect – and it may well never be.

AI is getting smarter but that doesn’t necessarily mean it can be trusted to ‘take control’ – particularly over functions or systems which are mission critical to the operation of your organisation.

Test and retest and where possible, simulate, before granting it more access to key systems.

8. Continually monitor AI’s impact on your employees

Even the tech experts are nervous about the potential impact of AI – employees will be listening to the news, the warnings and the horror stories.

Adapt employee surveys to capture their experiences and feelings towards AI and run your surveys a little more frequently – as we know, AI is evolving fast.

Shared Passion

We are deeply passionate about partnering with companies that recognize the immense value of their people. By prioritizing their well-being, businesses can truly deliver outstanding value to customers and stakeholders.

Realisation

Recent global events have reshaped the way we work and collaborate. From Covid to geopolitical shifts, we have witnessed lasting transformations. It became clear that adapting to these changes is essential for sustainable growth in uncertain times.

Belief

By protecting people, equipping them with tools and skills, and optimising work environments, we empower businesses to thrive. Our focus on productivity, efficiency, and safety ensures consistent, remarkable outcomes.

Revolutionise your business in 3 Simple Steps:

Arrange a call

Start with a discussion with our experts. We’ll identify your operational efficiency roadblocks and tailor our solution.

Get a customised plan

Receive a bespoke AI Strategy, AI Use policy or Operational Efficiency plan. We’ll adapt our services to your specific needs.

Improve productivity

Implement the plan and see improvements. With help from YOHO, equip your company to maximise efficiency and productivity, reduce costs and accelerate profitable growth.

Step 1 - Arrange a call